Privacy Policy

Welcome to DUKNOW. Your privacy is important to us. By using DUKNOW, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

1.1 Account Information

When you sign in using Google, we may receive your full name, email address, Google profile picture, and authentication information provided by Google.

1.2 Profile Information

You may provide age, gender, language preference, and content/category preferences.

1.3 Device and Technical Information

We may collect device information, Android OS information, app version, device identifiers, IP address, and crash or diagnostic information.

1.4 Notification Information

If notifications are enabled, we may use a Firebase Cloud Messaging (FCM) token to send notifications.

1.5 Usage Information

We may collect information about content viewed, categories accessed, app interactions, and general usage statistics.

2. How We Use Your Information

• Create and manage accounts
• Authenticate users
• Provide DUKNOW services
• Personalize content and recommendations
• Save preferences
• Send notifications
• Improve performance and user experience
• Diagnose technical problems
• Prevent abuse or unauthorized activity
• Display advertisements where applicable
• Comply with applicable legal requirements

3. Google Sign-In

DUKNOW supports Google Sign-In for account authentication. Google may provide your name, email address, and profile picture according to your Google account settings and Google's policies. DUKNOW does not receive your Google password.

4. Advertising

DUKNOW may use third-party advertising services, including Google AdMob, to display advertisements. These services may process advertising identifiers, device information, and ad interactions, subject to their own policies and applicable consent requirements.

5. Third-Party Services

DUKNOW may use third-party services for authentication, cloud data storage, push notifications, advertising, analytics, and crash reporting. These providers may process information according to their own policies.

6. Data Storage and Security

We use reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. No electronic storage or internet transmission method can be guaranteed completely secure.

7. Data Sharing

We do not sell your personal information. Information may be shared with service providers when necessary to provide application functionality, authentication, storage, notifications, advertising, analytics, security, or to comply with applicable law.

8. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain accounts, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer required, we may delete or anonymize it subject to applicable legal requirements.

9. Account and Data Deletion

You may request deletion of your DUKNOW account and associated personal information by contacting us. We will take reasonable steps to delete applicable personal information, subject to information we are legally required or permitted to retain.

10. Children's Privacy

DUKNOW is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us.

11. Permissions

Depending on the features you use, DUKNOW may request permissions required for application functionality. Permissions are requested through Android and can be managed through device settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the Effective Date. Continued use of DUKNOW after an update indicates acknowledgement of the updated policy.